About ToolPlanet
ToolPlanet has been selling tools and equipment since 1996. We started by selling diamond blades and core bits over the telephone, primarily to concrete and masonry contractors looking for dependable tools at reasonable prices. Our inventory shifted after a simple question from a customer: "Hey, can you sell me a hammer too?" That question changed the direction of our business. Today, we carry a wide selection of diamond blades, core bits, hand tools, automotive tools, power tools, metalworking equipment, and specialty items.
Our History
We began selling on eBay in November 1999 and launched our own website in 2004. As online shopping grew, we expanded our product selection to find new ways to serve our customers. In 2005, a fire started in an adjoining unit of our warehouse complex. Although the flames never reached our unit, the efforts to contain it resulted in the loss of our entire inventory. We had to start over completely, but we kept the business going. Over the years, the industry has changed considerably, but our focus on providing a wide selection of tools at competitive prices remains the same.
Fair Prices, Every Day
We have never been big believers in constantly running sales. We prefer to price our products fairly from the beginning rather than raise prices just so we can advertise a discount later. When customers ask about special discounts, we often explain our philosophy this way: We want our prices to help you put food on your table while allowing us to put food on ours. We occasionally offer discounts on discontinued or clearance items, but our goal is to provide competitive prices every day.
Our Family Team
We are a small, family-run business, and we appreciate every single order. When you shop with ToolPlanet, you are working directly with our three-person team. Tom handles our website and constantly searches for the best new products to add to our catalog. Henry, who is autistic and a core part of our operations, runs our warehouse and ensures your tools are picked and packed with care. I handle customer service and accounting. Since it is just the three of us, we might not be completely perfect 100% of the time—but if we ever do drop the ball, I am right here to personally make it right. We are glad you are here, and we appreciate your business.